Margex infrastructure security and fraud prevention
"Safeguarding your funds and your privacy is the top priority of Margex"
Margex has developed a sophisticated security framework using best industry practices and our own innovative developments. Our security team experts work to ensure your safe, reliable and enjoyable trading experience with Margex
Margex security systems consist of several layers, each including their own security protocols and controls, regularly and thoroughly audited by in-house and independent security experts
User accounts security layer
2FA (Google Authenticator)
keeps your account secured even if your email/password have been compromised.
How to enable 2FA security?Email confirmations
for all withdrawals.
SSL encryption
for all data transferred between Margex and your browser.
Email notifications/ alerts
to ensure that you are aware of all activity on your account.
Learn more about email notificationsData encryption accounts
All sensitive account data is encrypted with reliable certified encryption protocols
Password reset and recoveryAll withdrawals are processed
All withdrawals are processed once per day by our treasury department.
How to make a withdarawalDedicated 24/7 live chat
and email support to answer and resolve any questions or problems that you may have.
Go to live chatCustodian security layer
- 100% of all assets are stored in a multisignature offline “cold” storage
- Real-time monitoring and alerts for all asset movements
- Access segregation system, which eliminates the risk of malicious employees committing fraud from within the company
Trading infrastructure security layer
- Elastic server infrastructure, able to instantly scale up during peak hours and provide instant order matching and execution speeds with the lowest latency for every client worldwide (even during the highest market volatility)
- DDOS protection system, guarding Margex from overloads in case of hacking attempts
- Trading anti-denial service protection, mitigates 'unexpected order submission errors' and platform freezes.
Price manipulation and fraud prevention
- Price feed and suspicious trading activities (spoofing, bluffing) are monitored and negated by our real-time machine learning based system (MP Shield™ System)
- Liquidity pooling system, which combines multiple liquidity providers into a single, deep orderbook, ensuring the best entry and exit prices along with the thinnest spreads available on the market
- Price squeezing protection system that executes your order at the price level that you expected
- Margex does not list assets with low liquidity or highly affected by manipulations
